Owners of Apple MacBook Pro notebooks with 7200rpm 500GB hard drives have been complaining for months of clicking sounds followed by temporary stalling. According to Apple, a fix is in the works.
"We are aware of the issue and are working on a software update," Apple representative Bill Evans, told CNET News on Monday. He gave no time frame for the release of the software update.
People have been reporting that they hear a beep from the computer shortly before the hard drive clicks and then the computer stops responding. The computer is unresponsive for 10 seconds or so and then begins to work normally again.
The hard drive issue does not require the user to force-reboot the computer, which would cause any unsaved work to be lost. Simply waiting out the unresponsive system apparently works every time.
There doesn't appear to be any specific task that triggers the hard drive to enter its unresponsive state. Users on Apple's support forums are reporting that it seems to be completely random and doesn't matter where they are or what they are doing when it happens.
It does appear that the issue only affects the 500GB hard drives that run at 7200rpm.
Jim Dalrymple has followed Apple and the Mac industry for the last 15 years, first as part of MacCentral and then in various positions at Macworld. A guitar player for 20 years, Jim also writes about the professional audio market, examining the best ways to write and record songs on a Macintosh with Logic Pro and Pro Tools. Jim is a member of the CNET Blog Network and is not an employee of CNET.
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